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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will open. It comprises exhaustive information about all the actions that you can perform on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of educational video clips describing how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a glimpse at our comprehensive FAQ section, which covers questions asked by actual persons and provides practical solutions. We regulary update our Frequently Asked Questions database with new Q&A's in order to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our great team of support engineers available 24-7 and eager to help you with any query. Each trouble ticket you submit will be replied to within one hour (the average ticket response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 313887

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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